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Can't connect with the trial version

Posted: Wed Jul 03, 2024 7:43 pm
by mahilig
Can I have some help in getting my poker server up?

I'm trying to get my friend access the trial version of my server but we're getting error updating pokermavens.net database socket error #11001.

I have tried making a google cloud VM but have totally no idea to set it up and have it working with the software.

I noticed that there are no trial versions of the server available on the website as well so I was wondering if everyone else is having the same issue.

Re: Can't connect with the trial version

Posted: Wed Jul 03, 2024 8:10 pm
by Kent Briggs
I just tested https://www.pokermavens.net/trial/ and it's working. Most likely you just have a firewall issue making an outbound connection. Did you click the "Windows Firewall" button at the bottom of the PM Service Manager and then "Add Poker Mavens to firewall exception list"? Are you running any kind of security or anti-virus software that could be blocking outbound connections?

Re: Can't connect with the trial version

Posted: Wed Jul 03, 2024 8:37 pm
by mahilig
I'm not sure if there are any security or anti virus, but I have tried doing all the steps you have provided and I'm also trying to access it using the virtual machine

Re: Can't connect with the trial version

Posted: Wed Jul 03, 2024 8:41 pm
by mahilig
would it be alright if I send you pictures through gmail?

Re: Can't connect with the trial version

Posted: Wed Jul 03, 2024 8:50 pm
by mahilig
nvm I got it working tysm

Re: Can't connect with the trial version

Posted: Wed Jul 03, 2024 9:17 pm
by mahilig
I have a new problem by the way. How do I fix event code 1006?

Re: Can't connect with the trial version

Posted: Wed Jul 03, 2024 11:36 pm
by Kent Briggs
mahilig wrote: Wed Jul 03, 2024 9:17 pm I have a new problem by the way. How do I fix event code 1006?
Answered here: https://www.briggsoft.com/forums/viewto ... 270#p17270

Re: Can't connect with the trial version

Posted: Thu Jul 04, 2024 1:56 am
by mahilig
I'm now getting another error saying

This site can’t provide a secure connection 34.126.81.180 uses an unsupported protocol.
ERR_SSL_VERSION_OR_CIPHER_MISMATCH

Do I have to have cloudflare or something for this as well?

Forgive me I'm not a techy guy

Re: Can't connect with the trial version

Posted: Thu Jul 04, 2024 9:04 am
by Kent Briggs
mahilig wrote: Thu Jul 04, 2024 1:56 am I'm now getting another error saying

This site can’t provide a secure connection 34.126.81.180 uses an unsupported protocol.
ERR_SSL_VERSION_OR_CIPHER_MISMATCH
With a raw IP address you have to make an unencrypted connection, which means starting the URL with http (using port 80) instead of https (using port 443). An encrypted connection requires getting a domain name and an SSL cert for that domain.

Re: Can't connect with the trial version

Posted: Thu Jul 04, 2024 9:07 am
by Kent Briggs
Also, you can get a Cloudflare account, although it's not required. But they do sell domain names at wholesale prices and will provide a free SSL connection.