Two Tournaments Crashed in a week

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SVTF
Posts: 122
Joined: Tue Jun 17, 2008 6:44 pm

Two Tournaments Crashed in a week

Post by SVTF »

Hey Kent,

Two times this week we had a tournament crash ...

"2022-10-16 21:48:40|OpenTable error: "Weekly Game - Sunday Nights Only - Table " (T) not found, session ID: 0000004D"

Thoughts?
SVTF
Posts: 122
Joined: Tue Jun 17, 2008 6:44 pm

Re: Two Tournaments Crashed in a week

Post by SVTF »

SVTF wrote: Sun Oct 16, 2022 8:14 pm Hey Kent,

Two times this week we had a tournament crash ...

"2022-10-16 21:48:40|OpenTable error: "Weekly Game - Sunday Nights Only - Table " (T) not found, session ID: 0000004D"

Thoughts?
After 5 mins the game came back and loaded.

Thoughts on what has caused this.
Kent Briggs
Site Admin
Posts: 5729
Joined: Wed Mar 19, 2008 8:47 pm

Re: Two Tournaments Crashed in a week

Post by Kent Briggs »

SVTF wrote: Sun Oct 16, 2022 8:19 pm After 5 mins the game came back and loaded.
Thoughts on what has caused this.
Not sure but the table number is missing in the error message. Almost like the client requested to open a tournament table but submitted a blank table number, which of course should not happen.
Kent Briggs - [email protected]
Briggs Softworks - http://www.briggsoft.com
SVTF
Posts: 122
Joined: Tue Jun 17, 2008 6:44 pm

Re: Two Tournaments Crashed in a week

Post by SVTF »

And it just crashed and froze again. 😥
SVTF
Posts: 122
Joined: Tue Jun 17, 2008 6:44 pm

Re: Two Tournaments Crashed in a week

Post by SVTF »

Kent, it has crashed again same error.
SVTF
Posts: 122
Joined: Tue Jun 17, 2008 6:44 pm

Re: Two Tournaments Crashed in a week

Post by SVTF »

And it is back and resumed play.

Any ideas?
AdelinaMoore
Posts: 7
Joined: Sun Apr 10, 2022 7:25 pm

Re: Two Tournaments Crashed in a week

Post by AdelinaMoore »

Looks like table down or server down. Next he dont find table and freeze. Hmm... maybe similar problem with freeze, you hosted on AWS?
Kent Briggs
Site Admin
Posts: 5729
Joined: Wed Mar 19, 2008 8:47 pm

Re: Two Tournaments Crashed in a week

Post by Kent Briggs »

SVTF wrote: Fri Nov 04, 2022 7:40 pm And it is back and resumed play.
Any ideas?
Are you running version 7.10?
Kent Briggs - [email protected]
Briggs Softworks - http://www.briggsoft.com
SVTF
Posts: 122
Joined: Tue Jun 17, 2008 6:44 pm

Re: Two Tournaments Crashed in a week

Post by SVTF »

And it just happened again.

I am running 7.10. Updated a couple of days ago.
SVTF
Posts: 122
Joined: Tue Jun 17, 2008 6:44 pm

Re: Two Tournaments Crashed in a week

Post by SVTF »

It's not coming back up this time. 😢

I can connect to the host server no problem.

I can not launch the Admin Console.
Click on OK does nothing at the Admin Login/password option
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