I am noticing that from the admin page, the account transaction history is not complete.
For example, for one of my players, it only goes back a couple months, and for others it goes back several months, but not all the way to when that account was created/funded.
Is there anyway to get the complete transaction history for an account?
Transaction history is not complete
Re: Transaction history is not complete
Looks like all the transaction history on my server only goes back to April of 2022. Is it tied to a particular verion update, perhaps?
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- Site Admin
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Re: Transaction history is not complete
What do you have for this setting?
System tab -> Database Settings -> Account transaction days
The default setting is 0 which equates to never deleting old data.
System tab -> Database Settings -> Account transaction days
The default setting is 0 which equates to never deleting old data.
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- Site Admin
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- Joined: Wed Mar 19, 2008 8:47 pm
Re: Transaction history is not complete
Oh, and April 1 of 2022 was when 7.00 was released with this new feature. So no one has any data older than that (except for your Event Logs).
Re: Transaction history is not complete
Account transaction days is set to 0 and I'm certain I've never changed it.
So I assume the only way to see transactions prior to this would be in the event logs. It looks like I must have deleted the old version 6 logs after I upgraded to version 7 (although maybe I have backups from back then on AWS).
Not a big deal, just was curious if I had a way to see those old transactions, in case one of my players had questions about their account balance.
So I assume the only way to see transactions prior to this would be in the event logs. It looks like I must have deleted the old version 6 logs after I upgraded to version 7 (although maybe I have backups from back then on AWS).
Not a big deal, just was curious if I had a way to see those old transactions, in case one of my players had questions about their account balance.
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- Site Admin
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- Joined: Wed Mar 19, 2008 8:47 pm
Re: Transaction history is not complete
See my post just above your last one. If you deleted your v6 event logs then there is no way to retrieve older data.