Issue w/ "Multiple logins from same IP address not allowed"

[mikez]

I'm running into an issue with the multiple IP address feature.. My user account is not logged in anywhere but I'm getting the "Multiple logins" message. I logged out of every device and double checked to be sure, and my user/IP address isn't even listed as a connection in the administrator panel. Disabling the multiple IP feature does fix it, but when turning it back on I still get the message. For the heck of it I added my IP to the whitelist while the setting was on and still received the message. Any ideas?

[Kent Briggs]

While that error message is displayed in the client, make a screenshot of the Connections tab in the server console and send it to me.

[mikez]

Sent

[Kent Briggs]

You didn't mention the magic word: Cloudflare.

Those are their IP addresses because they intercept all your traffic (for DDOS protection and anonymity). Do this:

System tab -> Server Settings -> Proxy IP Header = CF-Connecting-IP

That will pull the user's real IP out of the headers that Cloudflare sends to you.

[mikez]

Gah, I feel like a dummy. Thanks, Kent.

[hxe]

Me too. I was just going to live with the fact that all I was seeing was Cloudflare IPs.
This helps immensely.